Terms & Conditions

First Security Visa Gift Card

The purchaser and any subsequent holder of the card (Card), including the person whose name appears on the signature line of the Visa® Card (Cardholder) accepts the following terms and agrees with FIRST SECURITY BANK Bank, N.A. (Bank) as follows:

1. About your Card. Your Card is a pre-paid access device and not a credit card. Your Card does not have a line of credit. Your use of the Card is subject to these Terms and Conditions. There is no separate deposit account established in your name at the Bank. The value of your Card is held in an aggregate account and there is no FDIC insurance to your benefit. You may not make any deposit or any other transaction except as described in these Terms and Conditions. The amount of funds shown on the records of the Bank on your Card will determine the balance on the Card unless you can show the Bank information is wrong.

2. Using Your Card. Your Card may be used to make purchases at merchants which have agreed to accept Visa branded cards. Your Card may be used to make a cash withdrawal from a teller. Your Card may not be used to make a cash withdrawal at an ATM machine. When using your Card at gas stations with "pay at the pump" capabilities, the Card cannot be authorized directly at the pump. Present the Card to the attendant for payment. You must have the amount available on the Card to pay for all transactions. If your purchase amount is greater than the amount available on your Card, the difference can be paid for with cash, check, credit or debit card, subject to the policy of the merchant. If a merchant attempts an authorization on the Card for an amount greater than the current balance on your Card, the transaction may not be approved by the Bank. Bank is not responsible for the failure of any merchant to complete a transaction with your Card. Your Card expires on the date shown on the front of the Card, except where prohibited by law or when the entire value has been exhausted, whichever comes first. If you exceed the amount of funds stored on your Card, you agree to pay Bank the excess amount. If you do not pay Bank the excess funds, Bank may report to consumer reporting agencies the unpaid amount.

3. Signing your Card. You should sign the back of your Card as soon as you receive it to help protect your Card from unauthorized use. However, your responsibility for transactions with the Card does not depend on whether or not you sign your Card. Your Card is a signature based debit card and the bearer is entitled to use it therefore your signature on the back is important to help prevent fraud. PROTECT YOUR CARD LIKE CASH. A PIN is not needed in order to purchase goods or services at merchant locations that accept Visa cards.

4. Limitation on Frequency of Transfers. You may use your Card up to 25 times per day for purchases. You agree not to make transactions that exceed the amount of funds stored on your Card. If you exceed the amount of funds stored on your Card, you agree to pay Bank the excess amount. If you do not pay Bank the excess funds, Bank may report to consumer reporting agencies the unpaid amount. Bank may limit the number of authorizations in a day or deny an authorization if Bank suspects fraudulent activity or for other security reasons.

5. Foreign Currency Transactions. If you make a transaction in currency other than U.S. dollars, Visa will convert the transaction into a U.S. dollar amount. The conversion rate will be determined using Visa currency conversion procedures then in effect. The conversion rate on the processing date may differ from the rate on the date of your transaction. Currently, Visa uses a currency conversion rate of either: (1) a wholesale market rate, or (2) a government mandated rate. In each case, Visa uses the rate in effect one day before the conversion date, plus one percent. Bank will charge your Card the converted U.S. dollar amount determined by Visa as described above.

6. Documentation of Card Transactions. You will receive a receipt each time you make a merchant Point Of Sale (POS) transaction. You can determine the balance of funds available on your Card (i) by calling 866-353-1275 or 501-278-2133; or (ii) by visiting a First Security Bank location.

7. Disputes with Merchants. If you use your Card at a merchant, and a dispute with the merchant arises, you agree to make a good faith effort to settle the dispute with the merchant. Any unresolved dispute may be sent to us in writing for assistance in settlement. See Section 22 below of these Terms and Conditions for details. You cannot stop payment to merchants for transactions made through the use of your Card.

8. Preauthorized Transfers. You may not make pre-authorized recurring payments with your Card.

9. Legal Transactions. You will only use your Card for transactions that are legal. Display of a Visa logo by an online merchant does not mean that an internet transaction is legal. Bank will not be liable if you engage in an illegal transaction.

10. Disclaimer of Liability. In providing the Card and related services to you, the Bank disclaims any duty or responsibility other than those expressly set forth in these Terms and Conditions.

11. Termination of Card. The Card shall remain the property of the Bank. You agree to `return` your Card upon our request. The Bank may revoke or cancel your Card without prior notice and terminate these Terms and Conditions. If you request, we will send you any balance remaining on the Card. You may terminate these Terms and Conditions at any time by returning your Card to the Bank. Termination, whether by you or the Bank, shall not affect prior transactions or obligations relating to your Card existing at the time of termination.

12. Amendment of Terms and Conditions. These Terms and Conditions may be amended from time to time by Bank.

13. Severability/No Waiver. If any provision of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. The Bank's failure to enforce the strict performance of any provision of these Terms and Conditions will not constitute a waiver the Bank's right to subsequently enforce such provision or any other provisions of these Terms and Conditions.

14. Telephone Monitoring. Bank may listen to and record telephone calls between you and the Bank for the purpose of monitoring and improving the quality of service you receive.

15. Governing Law. These Terms and Conditions, the Card and all Card transactions are subject to the laws of the state of Arkansas.

16. Your Liability for Unauthorized Transactions. Tell us AT ONCE if you believe your Card has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You may have a new card issued to access your funds (re-issue fee will apply). You will need the card number to cancel the card and issue a replacement. PROTECT YOUR CARD LIKE CASH. If lost or stolen and the funds are spent before a hold can be placed on the card, those funds cannot be recovered. Contact Bank by calling 501-278-2133 or write to: FIRST SECURITY BANK Card Security, P.O. Box 1009, Searcy, Arkansas 72145-1009.

17. Business Day Disclosure. Bank's business days are Monday through Friday. Saturdays, Sundays and holidays are not included.

18. Schedule of Fees and Charges.
The following fees and charges are imposed by the Bank on your use of the Card.
Cash Advance $5.00
Lost or Stolen Card Re-issue Fee $7.50
Expired Card Re-issue Fee $7.50
Copy of a transaction $5.00

19. Other fees may apply and will be disclosed when service is provided.

20. Bank Liability to You for Failure to Complete Transactions. If Bank does not complete a transaction on your Card on time or in the correct amount, Bank will be liable for your losses and damages. However, there are some exceptions. Bank will NOT be liable, for instance, if:

a. Through no fault of the Bank, you do not have enough money on your Card to complete the transaction.
b. The transaction would exceed the value on your Card.
c. Circumstances beyond Bank's control (such as acts of God, fire, or flood) prevent the transaction, despite reasonable precautions that Bank has taken.
d. Bank is prohibited by law from completing the transaction.
e. There may be other exceptions stated in Bank's Terms and Conditions with you.

21. Disclosure of Account Information to Third Parties. Bank will disclose information to third parties about account transfers you make:
a. Where it is necessary for completing a transaction;
b. In order to verify the existence and condition of your account to a third party, such as a credit bureau or merchant;
c. In order to comply with a governmental agency or court order; or
d. If you give Bank your written permission.

22. Error Resolution. Telephone Bank at (501) 278-2133 or write Bank at P.O. Box 1009, Searcy, Arkansas 72145 as soon as you can if you think a transaction is wrong or if you need more information about it. Bank must hear from you no later than 60 days after the date of the transaction in question. You must:
a. Tell Bank your name and Card number.
b. Describe the error or transaction you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
c. Tell Bank the dollar amount of the suspected error. If you tell Bank orally, Bank may require that you send Bank your complaint or question in writing within 10 business days.
Bank will determine whether an error occurred within 10 business days after Bank hears from you and will correct any error promptly. If Bank needs more time, however, Bank may take up to 45 days to investigate your complaint or question. If Bank decides to do this, Bank will credit your Card within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes Bank to complete its investigation. For errors involving point of sale, or foreign initiated transactions, Bank may take up to 90 days to investigate your complaint or question. If Bank asks you to put your complaint or question in writing and Bank does not receive it within 10 business days, Bank may not credit your Card.

Bank will tell you the results within three business days after completing its investigation. If Bank decides that there was no error, Bank will send you a written explanation. You may ask for copies of the documents that Bank used in its investigation.